Policies

Welcome

Welcome to the Shroomper shop. We are dedicated to making earth friendly all natural product that are lovable and cute! Everything here is hand made by Charlotte Kolff with designs and drawings by Damon Langlois. We are still creating the Shroomper world so stay tuned as we fill the shop!

Shipping

The Shipping cost listed is the same if you order one, two, three. or up to Ten Shroompers. It's just a single shipping charge of the amount listed. It is too expensive to ship with tracking and insurance but if your Shroompers is lost or damaged in the mail let us know and we will replace it free of charge.

Shipping within Canada is more expensive because Canada Post charges more to ship within Canada. There is also HST on Canadian shipping when there isn't on US or international shipping. Canada Post is also expensive in general compared to other countries

Refunds

Items returned in new condition, still in the packaging, and within 30 days of the order date will receive a full refund for purchase price (not including shipping). If your Shroomper arrives damaged or defective, please email us through the "contact" form at the top of the home page or message us so we can best make you 100% satisfied!

Smell?

Shroompers come from a smoke free and pet free home. (It's not that we don't like animals but I am allergic to them). So you can rest assured that your Shroomper will only smell of wool felt!

Licence to Use Website

This website contains material which is owned by us. This material includes, but is not limited to, content and product design, layout, look, appearance and graphics. Any redistribution or reproduction of part or all of this material in any form is prohibited other than in accordance with the following:
  • This website and its content and products is copyright of Charlotte Kolff and Damon Langlois - © Charlotte Kolff and Damon Langlois 2017. All rights reserved.
  • You may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
  • You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Unauthorised use of this material or this website may give rise to a claim for damages and/or be a criminal offence.

External Links

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).